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TwitchSep 2024 - Jan 2025

Twitch Mobile Clip Editor

Making Twitch's clip creation faster, simpler, and more powerful for mobile users.

mobile_clip_editor.mov

Role

Lead Product Designer (end-to-end)

Team

1 Designer · 1 PM · 1 UXR · 12 Engineers

Timeline

Sep 2024 - Jan 2025

Context

Clips are one of Twitch's most important shareable moments, yet on mobile, creating one was slow and disruptive. Over 70% of clips were created by viewers during a livestream, but pulling them out of the stream to wait, trim, and title meant they were missing the action. As a result, only 12% of clip attempts were ever saved. On top of that, mobile clipping was locked to landscape format and didn't meet accessibility standards.

Goals

  1. Goal 1

    Reduce friction in the clip creation flow

  2. Goal 2

    Add portrait clip editing functionality

  3. Goal 3

    Meet WCAG AA accessibility standards

My role

Lead product designer owning end-to-end design across research, interaction, visual, and QA.

  • Conducted self-led usability testing with 8 participants
  • Tight collaboration with engineering; we shipped this on a new internal tooling stack
  • Created accessibility annotations and partnered with the accessibility PM to meet WCAG AA
  • Owned QA / VQA across iOS and Android
  • Produced high-fidelity prototypes featured in Figma's Times Square campaign

Research insights

30%

of streams ended with a clip, and most had only one.

12%

of clip attempts on mobile got published. 88% were abandoned.

40%

of users said the main reason they don't clip is how slow and disruptive it is.

User journey map

Mapping the existing mobile viewer's clip creation journey surfaced where emotion dropped: the long load and the disruptive context switch away from the stream.

Mobile_Viewer_Clip_Journey.fig
Mobile viewer clip creation journey map with phases, steps, emotions, and opportunities

Wireframes

Early explorations of the four core steps: trim, edit portrait layout, add a title, and share.

Clip editor wireframe 1
Clip editor wireframe 2
Clip editor wireframe 3
Clip editor wireframe 4

Before & After

Side-by-side: the landscape-only legacy editor versus the redesigned portrait-first flow with inline trim, title, and share.

Before_vs_After.png
Previous Twitch mobile clip editor: landscape-only trim view
Before
Redesigned clip editor with portrait stacked layout, trim handles, and title field
After

Prototype

The high-fidelity Figma prototype walking through the redesigned end-to-end flow.

Clip_Editor_Prototype.mov

Accessibility

I authored full accessibility annotations covering VoiceOver labels, tab order, and engineering notes, and partnered closely with our accessibility program manager to ship at WCAG AA.

A11y_Annotations.fig
Accessibility annotations showing VoiceOver labels, tab order, and engineering notes for the clip editor

Featured in Times Square

The prototype was featured in Times Square during Figma's "Refresh" campaign.

Times_Square_Figma.mov

Results

+122%
Clip conversion
+112%
Clips created
−79%
Editor load time
+30%
Clip exports

Learnings

Accessibility is a shared responsibility

Align with engineering on accessibility as a launch requirement, not a nice-to-have, at the very beginning of the project.

Involve engineering from day one

Understanding technical constraints of design options early avoided weeks of churn, especially on a new internal tooling stack.